Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Director, Product Management do at Fiserv?

As the Director, Product Management, you will play a critical role in shaping the direction of the Money Network product portfolio by focusing on enhancing the customer experience and driving business growth through the creation and launch of innovative solutions. You will define the strategy and focus for creating products and solutions that benefit Money Network customers. Your responsibilities will include defining and communicating the strategic path for the solution line from idea initiation to marketing, sales, and support, to working within a quality-focused software development lifecycle methodology and execution. Additionally, you will collaborate with cross-functional teams, build strong relationships with key stakeholders, and enhance communication and alignment across all levels of the organization.

What you will do:

• Define and managing feature set requirements for each product release.
• Develop the strategic roadmap and business plans for portfolio of product offerings to best meet current and future market needs, identifying both new opportunities for application integration and enhancements to existing offerings.
• Understand the competitive landscape and craft offerings strategy with the result of prioritizing feature/functionality offers.
• Drive the end-to-end product cycle from business justification through product launch including ensuring other functions are aligned to capitalize on the initiative.
• Ensure the execution of sound product management processes on a function-specific basis, ensuring that sufficient training and auditing of this process occurs.
• In partnership with internal colleagues, plan and execute strategies for continuous improvement in methodologies, processes, procedures, and technologies.
• Identify and monitor success metrics to effectively manage the product lines with a focus on client and business value creation.
• Manage product profitability.
• Have overall responsibility for the packaging and pricing of the solution set.

What you will need to have:

• 9+ years of experience in product management within the financial services industry.
• 4+ years of experience operating in an Agile development environment and working directly with internal and external engineering teams.
• Bachelor's degree in Business, Finance, or related field and/or equivalent military experience.
• 5+ years of experience in the Payments Industry.
• Proven ability to take initiative and build strong, productive relationships.
• Experience interpreting data and market trends to make informed product decisions

What would be great to have:

• Understanding of regulatory requirements in the financial services industry.
• 3+ years of knowledge and experience in prepaid open loop card product management.
• 3+ years of experience supporting web and mobile banking solutions and other digital products.

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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