Dump Truck Dispatcher Job at JWG Trucking LLC, Port Saint Lucie, FL

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  • JWG Trucking LLC
  • Port Saint Lucie, FL

Job Description

Our team is growing, and we’re looking for our next problem-solving dispatcher. We’re looking for an organized trucking dispatcher to help our growing customer base and field team prioritize service calls. You'll be responsible for preparing work schedules and handling customer requests and complaints. You’ll also communicate with field units and customers using two-way radios, telephones, and messaging apps. You have data entry experience, basic computer skills, and excellent interpersonal skills. If this sounds promising, apply today! Responsibilities:

  • Communicate with customers and field teams about service details and special requests
  • Prepare documents for dispatch
  • Document service schedules and customer complaints
  • Coordinate service calls for field teams and customers
  • Create and change service calls when needed
Qualifications:
  • Strong knowledge of customer interface and interaction
  • Candidate required to have high school diploma or GED; preference for candidates with associate or bachelor’s degree
  • Candidate must have great customer service communication, organizational, and interpersonal skills
  • Experience working with people under stressful and dynamic conditions
  • 1+ years of experience as a service dispatcher is preferred, but not required
  • Mandatory 3+ years of dispatching experience in construction or dump trucking field
  • Exceptional communication, organizational, interpersonal, and customer service skills
  • Experience working with people under stressful and dynamic conditions while maintaining a positive mindset
  • Confidence in being able to implement a positive customer journey
About Company: We are two growing, faith-driven organizations committed to honoring God through every aspect of our work. Dedicated to advancing God’s Kingdom in the transportation and construction industries, we operate with a foundation of excellence, integrity, and wise stewardship. Our mission is to create a lasting impact—both in the marketplace and in the lives of those we serve—by building businesses that reflect Biblical values and Kingdom purpose. As we continue to grow, we’re excited to partner with like-minded individuals who share our vision to bring glory to God through meaningful, high-impact work.

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