Job Summary:
Thomson Reuters is seeking a Software Engineer to join our team. This individual will develop software application modules and analyze customer problems, providing solutions and training as needed.
Responsibilities:
• Analyzes customer problems of moderate complexity
• Assesses scope of impact
• Mitigates customer impact of issues and recommends and executes work arounds
• Identifies options for problem resolution and initiates action
• Engages others as appropriate and escalates as required
• Provides advice or training to users about the application systems' functionality, correct operation or constraints, and corrects user faults
• Liaises with various application development and content teams, customer service teams, and other software and hardware support teams.
• Proactively monitors production and nonproduction environments and/or applications
• Provides input for technical plans and solutions.
• Provides technical guidance to less experience analysts
• Conducts root cause analysis and correlation of other system and/or application problems of moderate complexity.
• Works on small complex projects/issues that require a singular area of expertise.
• Participates in project planning sessions with team members.
• Manages multiple and sometimes competing priorities with guidance.
• Prepares status updates for customer problems or projects.
• Regularly communicates and shares knowledge with the rest of the team.
• Performs actions aligned with defined standards
• Assists in developing, configuring, or supporting tools for system monitoring and/or troubleshooting.
• Develops software application modules using disciplined software development processes in order to fix a problem and to communicate the changes effectively.
• Carries out unit testing and implements application modules they have developed or modified, ensuring application meets needs of client and business.
• Provides ongoing maintenance of either mainframe or client/server applications or tools.
Qualifications:
Required:
• 1-3+ years of experience with software engineering
• Analyzes customer problems of moderate complexity
• Assesses scope of impact
• Mitigates customer impact of issues and recommends and executes work arounds
• Identifies options for problem resolution and initiates action
• Engages others as appropriate and escalates as required
• Provides advice or training to users about the application systems' functionality, correct operation or constraints, and corrects user faults
• Liaises with various application development and content teams, customer service teams, and other software and hardware support teams
• Proactively monitors production and nonproduction environments and/or applications
• Provides input for technical plans and solutions
• Provides technical guidance to less experience analysts
• Conducts root cause analysis and correlation of other system and/or application problems of moderate complexity
• Works on small complex projects/issues that require a singular area of expertise
• Participates in project planning sessions with team members
• Manages multiple and sometimes competing priorities with guidance
• Prepares status updates for customer problems or projects
• Regularly communicates and shares knowledge with the rest of the team
• Performs actions aligned with defined standards
• Assists in developing, configuring, or supporting tools for system monitoring and/or troubleshooting
• Develops software application modules using disciplined software development processes in order to fix a problem and to communicate the changes effectively
• Carries out unit testing and implements application modules they have developed or modified, ensuring application meets needs of client and business
• Provides ongoing maintenance of either mainframe or client/server applications or tools
Preferred:
• Bachelor's degree in relevant field preferred
• Experience with Java, Datadog, AWS/Azure, MySQL/SQL/Postgres, testing
• Selenium, test automation, and/or understanding of JavaScript is a plus
Company:
Thomson Reuters delivers critical information from the financial, legal, accounting, intellectual property, science, and media markets. Founded in 2008, the company is headquartered in Toronto, Ontario, CAN, with a team of 10001+ employees. The company is currently Public Company. Thomson Reuters has a track record of offering H1B sponsorships.
...engineering, or related field. Proven track record of strain or enzyme engineering using HTP techniques in industrial settings (biotech, pharma, or life sciences). Experience with E. coli, S. cerevisiae , and/or Pichia pastoris in a strain optimization context...
...Summary Bridges School is a nationally accredited early childhood program located in Cos Cob, CT. We are seeking an enthusiastic, creative... ...The ideal candidate is passionate about early childhood education sees themself as a learner and researcher alongside the...
Careers Please read below to learn more about a career with The Academy. Then scroll to the bottom and completely fill out and submit the form provided and an Academy representative will follow up with you regarding your application. What We Do Our goal at The...
...Now Hiring: CDL Hazmat Fuel Transport Drivers Starfleet is seeking professional and safety-focused CDL Hazmat Fuel Transport Drivers to... ...positions. Qualifications: Valid Class A CDL. Tanker and hazmat endorsements. Current DOT Medical Card. Clean...
...Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions...